Meg Lustman

Non Executive Chair of Retail

Meg Lustman is a customer-focused leader with a strong track record of growing retail brands that resonate and endure. With deep experience across fashion, department stores and consumer sectors, she has consistently championed a clear, customer-first philosophy, ensuring that every strategic decision is grounded in understanding evolving customer needs and expectations.

Meg’s executive career spanned Hobbs, John Lewis and fashion brands such as Warehouse, Karen Millen, Coast, Oasis, Miss Selfridge and Wallis. Her post-executive roles include ProCook, Shepherd Neame, St Luke’s Hospice (Harrow & Brent), N Brown, Ted Baker and Glasgow Caledonian University.

Meg is known for aligning brand vision with operational excellence, creating seamless experiences that strengthen loyalty and drive sustainable growth. Her sharp commercial mindset combines with a genuine passion for delivering meaningful value to customers, translating insight into impactful brand strategies.

Meg continues to advocate for businesses that put customers at the heart of everything they do, helping leaders to grow brands that are trusted, relevant, and distinctive.